Skip to main content

Terms of Service

Last updated: May 28, 2026.

1. Acceptance of terms

By accessing newup.tech you agree to these Terms of Service. If you do not agree, do not use the site.

2. Permitted use

This is an institutional site. You may:

  • freely access public information (product descriptions, pricing, cases, and FAQs);
  • request commercial contact through the forms (schedule a demo, talk to sales, WhatsApp);
  • test the conversational agent within the configured limits (one call per number every 5 minutes).

3. Prohibited use

You agree not to:

  • use bots, non-standard crawlers, or scrapers to collect site content;
  • reverse-engineer the NewCob agent or attempt to replicate its models;
  • bypass the rate limit, the captcha, or any other anti-abuse control;
  • use the agent test for spam, harassment, or any unlawful communication;
  • access internal areas (admin, dashboards, APIs) without authorization.

4. Intellectual property

The brand, logo, design, written content, source code, and AI models belong to NewUp Tecnologia LTDA. Commercial use, redistribution, or creation of derivative works requires written authorization. You may quote short excerpts, with clear attribution, for journalistic, academic, or review purposes.

5. Limitation of liability

The site and the test agent are provided as is. We are not liable for:

  • occasional unavailability of the site or service (maintenance, provider outages);
  • third-party content accessed through external links or integrations (LinkedIn, Cal.com, WhatsApp);
  • business decisions made based on site information without direct consultation with our team.

The contractual relationship with operational clients is governed by a specific service agreement (MSA), separate from these institutional terms.

6. Privacy

The processing of your data is governed by the Privacy Policy. By using the site you agree to the terms described there.

7. Changes to these terms

We may change these terms at any time. Significant changes will be flagged at the top of the page for 30 days after publication. Continued use of the site after that period means acceptance of the changes.

8. Jurisdiction

The courts of São Paulo, SP, Brazil are elected for any dispute arising from these terms, waiving any other, however privileged.

9. Contact

NewUp Tecnologia LTDA — contato@newup.tech